🔧 Built for Plumbers & Heating Engineers

See How City Plumbing
Never Misses a Call

One missed call is one lost job. Watch what happens when a plumber who uses AIWhileYouWork gets that emergency call — even while he's out on a job.

▶ Watch the video
Amy — AIWhileYouWork AI Receptionist
Penny
AI Receptionist · AIWhileYouWork
Available 24 / 7
📞 Penny at City Plumbing

Every plumber we speak to is dealing with the same thing

You're brilliant at the job. But the phone goes while you're out working, the Google profile hasn't been touched in months, and the quote you sent two weeks ago is still sitting there unanswered. Here's what we almost always find:

❌ Missed calls from emergency jobs

A burst pipe at 7pm and you're deep in another job. Phone rings, goes to voicemail. The customer tries the next plumber on Google — and books them instead. That's a £500–£800 job gone to your competitor.

❌ Google profile going stale

No recent posts, photos, or review replies. Google quietly drops you in local rankings. The competitor who posts twice a week overtakes you.

❌ Quotes sent, never followed up

You price a job, hear nothing back, move on. 40% of those customers would have said yes with a single polite follow-up message.

❌ No out-of-hours cover

Emergency calls after 6pm just ring out. Most people search, call the first three names they see, and book whoever answers. Right now that's not you.

Amy fixes all of this — and she works every hour you don't.

See how Amy works →

Try Amy yourself — right now

Forget you're a plumber for a moment. You're a homeowner. It's 7:43pm. Your pipes have burst and water is coming through your kitchen ceiling.

Press the button below. When Amy answers — say this:

▶ Your line
Hi — my pipes have burst and water's coming through my kitchen ceiling. I need a plumber urgently.

That's all you need to say. Listen to how Amy handles it — calm, fast, professional.


📞 Penny at City Plumbing

What your customer will hear · Emergency enquiry · 7:43pm
🎙️ Amy:
"Oh no — that sounds really stressful. Don't worry, you've reached the right place. I'm Penny, I help manage calls for City Plumbing. Let me get someone to call you straight back. Can I take your name and address? And is the water still running or have you been able to turn it off at the stopcock?"

Amy takes the details. You get an instant alert. The customer feels looked after. The job is yours.
For this demo Penny answers as City Plumbing. When you sign up, your AI answers as your business.



See beta pricing →

Everything Amy handles for plumbers

From 7am boiler callouts to late-night emergency leaks — Amy handles the calls and admin so you can focus on the job in hand.

🚨

Emergency callout handling — 24/7

Amy stays calm under pressure, gets the full details, assesses urgency, and sends you an instant alert — day or night, weekends included.

✓ You never miss an emergency job again
📅

Routine booking & scheduling

Annual boiler services, bathroom quotes, maintenance visits — Amy books them in, confirms with the customer, and sends reminders before the day.

✓ Synced to your calendar
💬

Quote follow-ups — automatic

Sent a quote and heard nothing? Amy follows up automatically after 48 hours — politely, in your name — without you lifting a finger.

✓ Converts significantly more quotes

Google review requests

After every completed job, Amy sends a text asking for a Google review — at exactly the right moment, when the customer is happiest.

✓ Builds your Google ranking over time
📍

Google profile — fully managed

Weekly posts, photo updates, review replies, keyword optimisation — we manage your Google Business Profile so you outrank local competitors.

✓ Get found first on Google Maps
🧾

Invoicing & payment chasing

Unpaid invoice? Amy sends a polite reminder at 7 and 14 days — in your name. Gets money into your account faster without awkward calls.

✓ Gets paid faster

She never calls in sick. She never takes a holiday.

Once Penny is part of your business, she's part of it every hour you're open — and every hour you're not. Your customers will come to expect a professional answer every time they call. That's exactly what they'll get.

Your number stays your number.
Amy just picks up when you can't.

No app to install. No new number to print on your van. Your customers carry on dialling the same number — the one on your Google Business Profile, your invoices, your signage. Nothing changes for them.

  1. 1
    Customer dials your business number.

    The same number on your Google profile, your van, your invoices.

  2. 2
    Your phone rings first.

    If you can pick up, you do. Nothing's changed for you.

  3. 3
    If you don't answer, the call forwards to Amy.

    A simple one-time setting on your phone — we set it up for you in 30 seconds at no cost. Reverses just as quickly if you ever want to.

  4. 4
    Penny answers as your business.

    "Hello, City Plumbing — Penny speaking." Calm, professional, and the customer never knows.

  5. 5
    You get an instant text with the details.

    Customer's name, number, what they need, urgency. Call them back when you're free — or let Amy book them in for you.

It's a network setting that already exists on every UK mobile — we just turn it on. Costs nothing. Most plumbers we set up are running by lunchtime.

⚠️ Important — read this before you leave

We only work with one plumber per area.

To make the Local Visibility service work properly, we can't have two plumbers in the same postcode area competing against each other on Google — that would be pointless for both of them. So we limit our plumbing clients geographically.

Once a plumber in your area signs up, we can't take you on. If you've been thinking about it, now is the time to act — before your local competitor does it first.

📞 Penny at City Plumbing

Takes 5 minutes. Penny will check your postcode area is still available and get your details to Peter.

Less than the cost of one missed job

A single missed emergency callout is worth £300–£800. One month of AIWhileYouWork pays for itself the first time Penny saves you a job.

To a plumbing business turning over £15,000 a month, £149 is less than a tank of diesel for one van — and Penny answers every call while your engineers are on the job.

AI Receptionist

£149
/month
Calls answered 24/7. Emergency handling. Instant alerts to your phone.
⭐ Beta price

Back Office

£149
/month
Quotes, invoices, follow-ups, scheduling — all automated.
⭐ Beta price

Google Visibility

£149
/month
GBP fully managed. Outrank local competitors in Google Maps.
⭐ Beta price

3-month minimum · Cancel anytime after that · No setup fee · No long-term contract


📞 Penny at City Plumbing
Amy — click to speak
Speak to Penny — she's live