One missed call is one lost job. Watch what happens when a plumber who uses AIWhileYouWork gets that emergency call — even while he's out on a job.
You're brilliant at the job. But the phone goes while you're out working, the Google profile hasn't been touched in months, and the quote you sent two weeks ago is still sitting there unanswered. Here's what we almost always find:
A burst pipe at 7pm and you're deep in another job. Phone rings, goes to voicemail. The customer tries the next plumber on Google — and books them instead. That's a £500–£800 job gone to your competitor.
No recent posts, photos, or review replies. Google quietly drops you in local rankings. The competitor who posts twice a week overtakes you.
You price a job, hear nothing back, move on. 40% of those customers would have said yes with a single polite follow-up message.
Emergency calls after 6pm just ring out. Most people search, call the first three names they see, and book whoever answers. Right now that's not you.
Penny fixes all of this — and she works every hour you don't.
See how Penny works →
Forget you're a plumber for a moment. You're a homeowner. It's 7:43pm. Your pipes have burst and water is coming through your kitchen ceiling.
Press the button below. When Penny answers — say this:
That's all you need to say. Listen to how Penny handles it — calm, fast, professional.
Penny takes the details. You get an instant alert. The customer feels looked after. The job is yours.
When you sign up, you choose the name and the voice — male or female, whatever suits your business. Penny is our demo.
From 7am boiler callouts to late-night emergency leaks — Penny handles the calls and admin so you can focus on the job in hand.
Penny stays calm under pressure, gets the full details, assesses urgency, and sends you an instant alert — day or night, weekends included.
Annual boiler services, bathroom quotes, maintenance visits — Penny books them in, confirms with the customer, and sends reminders before the day.
Sent a quote and heard nothing? Penny follows up automatically after 48 hours — politely, in your name — without you lifting a finger.
After every completed job, Penny sends a text asking for a Google review — at exactly the right moment, when the customer is happiest.
Weekly posts, photo updates, review replies, keyword optimisation — we manage your Google Business Profile so you outrank local competitors.
Unpaid invoice? Penny sends a polite reminder at 7 and 14 days — in your name. Gets money into your account faster without awkward calls.
She never calls in sick. She never takes a holiday.
Once Penny is part of your business, she's part of it every hour you're open — and every hour you're not. Your customers will come to expect a professional answer every time they call. That's exactly what they'll get.
No app to install. No new number to print on your van. Your customers carry on dialling the same number — the one on your Google Business Profile, your invoices, your signage. Nothing changes for them.
The same number on your Google profile, your van, your invoices.
If you can pick up, you do. Nothing's changed for you.
A simple one-time setting on your phone — we set it up for you in 30 seconds at no cost. Reverses just as quickly if you ever want to.
"Hello, City Plumbers — Penny speaking." Calm, professional, and the customer never knows.
Customer's name, number, what they need, urgency. Call them back when you're free — or let Penny book them in for you.
It's a network setting that already exists on every UK mobile — we just turn it on. Costs nothing. Most plumbers we set up are running by lunchtime.
A single missed emergency callout is worth £300–£800. One month of AIWhileYouWork pays for itself the first time Penny saves you a job.
To a plumbing business turning over £15,000 a month, £149 is less than a tank of diesel for one van — and Penny answers every call while your engineers are on the job.
3-month minimum · Cancel anytime after that · No setup fee · No long-term contract